Data Protection & Privacy

Ko44 Privacy Policy

Your personal data matters to us. ko44 guarantees that all your information remains fully secure and confidential — everything is clearly explained on this page.

Last Updated: January 2026
SSL 256-bit Encryption
GDPR-Compliant Policy
No Third-Party Sales
You're in Control of Your Data

1. Introduction & Scope

Welcome to ko44. This Privacy Policy explains in detail how ko44 collects, stores, uses, and protects your personal data. By using our platform, you are considered to have accepted the terms of this Privacy Policy.

Ko44 is an internationally accredited online gaming and betting platform committed to providing players in Bangladesh with a safe and enjoyable gaming experience. We take your privacy seriously and comply with GDPR and international data protection standards.

This Privacy Policy applies to ko44's website, mobile app, and all digital services. If you disagree with any part of this policy, please refrain from using our services and contact the support team.

Important: ko44's Privacy Policy, together with our Terms & Conditions and Responsible Gaming Policy, forms a complete agreement. Using the site constitutes acceptance of this policy.

2. What Information We Collect

Ko44 only collects information that is strictly necessary. We never ask for excessive or irrelevant data. Below is a breakdown of the information we collect by category:

Data Type Example Reason for Collection Status
Identity Information Name, date of birth, national ID KYC Verification Mandatory
Contact Information Email, phone number, address Account Management Mandatory
Financial Information Payment method, transaction history Payment Processing Mandatory
Device Information IP address, browser, OS Security & Fraud Prevention Automatic
Gaming Activity Bet history, game logs, sessions Service Improvement Automatic
Optional Information Profile picture, preferences list Personalized experience Optional

We never collect your bank PIN, card password, or online banking login credentials. If you are ever asked for such information, notify our support team immediately as it may be fraudulent.

Rest Assured: Your payment details are not stored directly on our servers — we use secure third-party payment gateways.

3. Purpose of Data Use

Ko44 uses your information only for specific, lawful purposes. It is never used for anything beyond those purposes without your consent. Below are the main reasons we collect and use your data:

  • Account Management: Verifying registration, login, and keeping your account secure.
  • Payment Processing: Storing deposit, withdrawal, and transaction history.
  • KYC & AML Compliance: Age verification, identity confirmation, and anti-money laundering compliance.
  • Customer Support: Quick resolution of your complaints, questions, and requests.
  • Service Improvement: Analyzing gaming experience to deliver better services.
  • Promotional Communications: To notify you about special offers and bonuses, with your consent.
  • Legal Obligations: Meeting regulatory requirements and supporting legal processes.
  • Fraud Prevention: Detecting and preventing suspicious activity.

Unsubscribe from Promotional Emails: You can opt out of promotional communications at any time from your account settings or with help from our support team.

4. Data Sharing & Disclosure

Ko44 never sells your personal data to third parties for commercial purposes. However, limited information may need to be shared in certain specific circumstances:

  • Payment Providers: Information required to process transactions with bKash, Nagad, Rocket, or your bank.
  • Identity Verification Services: To complete the KYC process with a licensed agency.
  • Legal Authorities: To comply with court orders or lawful demands from regulatory authorities.
  • Technology Partners: Trusted technology service providers for site security and operations.
  • Audit & Licensing: To regulatory authorities in order to maintain our gaming licence.

All third-party partners are contractually bound to uphold our privacy standards. Your data is shared only to the extent necessary and for specific purposes.

Never: ko44 never sells or transfers your information to advertisers, data brokers, or unrelated third parties.

5. Data Retention & Security

Ko44 protects your data with industry-leading security measures. Our servers are monitored 24/7 and undergo regular security audits.

  • SSL 256-bit Encryption: All data transfers occur through encrypted channels.
  • Database Encryption: All stored sensitive data is encrypted.
  • Two-Factor Authentication: Adding an extra layer of security to your account.
  • Firewall Protection: Advanced firewall systems to block unauthorized access.
  • Security Audit: Regular third-party security audits.

Data is typically retained for 5 to 7 years after account closure as required by law, after which it is securely deleted.

In the event of a security breach: In the event of a data breach, we will proactively notify all affected users within 72 hours.

6. Cookies & Tracking Technologies

Ko44 uses cookies to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored in your browser.

  • Essential Cookies: Stores login sessions, security tokens, and language preferences — these cannot be disabled.
  • Functional Cookies: Helps remember your preferences and settings.
  • Analytics Cookies: Analyzes site traffic and usage patterns (anonymous data).
  • Marketing Cookies: To show you relevant ads, with your consent.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

7. Your Data Rights

Ko44 believes you should have full control over your personal data. Under international data protection law, you have the following rights:

1
Right to Access Information

You can request to see what information we hold about you at any time.

2
Right to Rectification

You can request a correction if your information is inaccurate or incomplete.

3
Right to Erasure

Under specific conditions, you have the right to request deletion of your data.

4
Right to Restrict Processing

In certain circumstances, you can request that processing of your data be restricted.

5
Right to Data Portability

You can request a copy of your data in a machine-readable format.

6
Right to Withdraw Consent

You may withdraw your consent to data processing at any time.

Submit a Request: Email our support team to exercise your data rights. We are required to respond within 30 days.

8. Protection of Minors' Data

Ko44 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or process personal data from minors.

Age verification is mandatory during registration. If we become aware that a minor has opened an account, that account will be closed immediately and all collected data will be deleted.

If you suspect a minor is using our platform, we urge parents or guardians to contact our support team immediately.

For Parents: If your child has accidentally registered on this site, contact our support team immediately and we will take swift action.

9. Privacy Policy Changes

Ko44 may update this Privacy Policy from time to time. Depending on the nature of the change, we will notify you in different ways:

  • Major Changes: Advance notice will be sent to your registered email.
  • Minor Changes: The effective date at the top of this page will be updated accordingly.
  • Critical Changes: Pop-up notifications may appear when you access the site.

Continued use of ko44 after any changes will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly.

Tip: To stay ahead of any updates, check your registered email regularly and keep notifications turned on.

10. Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Data Privacy Team. We're always here for you.

  • Email: [email protected]
  • Live Chat: Click the chat button at the bottom right of the website
  • Support Hours: 7 days a week, 24 hours a day
  • Response Time: Typically within 24 to 48 hours

If your complaint is not resolved through us, you have the right to lodge a complaint with the relevant international data protection authority.

Fast Response: For urgent privacy matters, reaching us via live chat typically gets a response within minutes.

Why ko44's Privacy Policy Can Be Trusted

Every security measure we have in place is designed to keep your data genuinely safe.

SSL 256-bit Encryption

Every transaction and data transfer is protected with military-grade encryption — completely unreadable from the outside.

Sale of Data Prohibited

Ko44 never sells your personal data to any advertiser or data broker — that is our core commitment.

GDPR-Compliant Policy

Our Privacy Policy follows international GDPR standards — giving you full control over your data.

Your Rights Over Your Data

The right to view, correct, delete, or transfer your data — entirely in your hands, whenever you need it.

Secure Data Storage

Our servers are monitored 24/7. Regular security audits and updates ensure the highest level of protection at all times.

24/7 Privacy Support

For any privacy-related questions, our Bangla-speaking support team is always here to help.

General Inquiries

The most frequently asked questions about our Privacy Policy.

No, ko44 never sells your personal information to third parties for commercial purposes. Only limited data necessary for payment processing and KYC verification is shared with trusted partners.

To delete your data, contact our support team via email or live chat. We will fulfil your request as quickly as possible within the limits of our legal obligations.

Yes, ko44 uses cookies. All cookies except essential ones can be disabled from your browser settings. However, disabling certain cookies may reduce site functionality.

Yes, completely secure. Your payment details are not stored directly on our servers. We use trusted third-party payment gateways and 256-bit SSL encryption.

Update your notification preferences from your account settings or let our support team know. We will unsubscribe you from email communications promptly.
Fully Secure Platform

Play Safe, Enjoy With Peace of Mind

You've read ko44's Privacy Policy — now you know how safe your data is. Register and start gaming in a trusted environment.

Data Secured SSL Encrypted 24/7 Support 150% Bonus
বাংলা